Enghouse Systems Limited develops enterprise software solutions worldwide. It operates through two segments, Interactive Management Group and Asset Management Group. The Interactive Management Group segment provides customer interaction software and services. Its technologies include contact center, attendant console, interactive voice response, dialers, video collaboration, agent performance optimization, and analytics that support various telephony environment. This segment serves insurance companies, telecoms, banks, as well as technology, health care, and hospitality companies using deployment models, such as cloud, on-premise, hosted, and hybrid. The Asset Management Group segment offers a portfolio of products to cable operators, network telecommunication providers, media, transit, defense, and public safety companies. Its products include network infrastructure, operations support systems, and business support systems, as well as video and cloud tv solutions. This segment also provides fleet routing, dispatch, scheduling, transit e-ticketing and automated fare collection, communications, and emergency control center solutions for the transportation, government, first responders, distribution, and security sectors. Further, it offers public transport agencies and operators with e-ticketing solutions; and integrated software platform for wholesale billing and partner settlements; client, server and cloud software products as well as system integration services; and also offers customer engagement software. The company was founded in 1984 and is headquartered in Markham, Canada.