Medallia, Inc. provides customer experience management software. Its products include B2C Customer, B2B Customer, Employee and Product Experiences. The company was founded by Borge Hald and Amy Pressman in 2001 and is headquartered in San Francisco, CA.
Medallia, Inc. (NYSE: MDLA), the global leader in experience management, today announced that A&W Food Services of Canada Inc., the second largest burger chain in Canada with over 1,000 locations, is leveraging Medallia to understand the guest experience and close the loop with all guests.
Medallia, Inc. (NYSE: MDLA), the global leader in experience management and engagement, today announced a number of product enhancements designed to help companies positively engage with newly distributed and disrupted workforces. These enhancements include new offerings for diversity and inclusion and real-time digital employee engagement as well as critical partner integrations to help organizations connect with employees, ensure they have the tools and coaching necessary to do their jobs effectively and, ultimately, deliver seamless customer experiences across digital channels and contact centers.
Medallia, Inc. (NYSE: MDLA), the leader in experience management, today announced its Medallia Speech product, the company’s contact center insights offering, has achieved Federal Risk and Authorization Management Program (FedRAMP) certification as part of Medallia’s GovCloud platform, further validating the company’s depth in delivering highly secure, leading solutions for consumer, employee and citizen experience management.