Zendesk provides software as a service customer service platform for organizations. It provides single customer service interface to organizations to manage all their one-on-one customer interactions, track and predict common questions, and provide a seamless path to answers. The company was founded in 2007 and is based in San Francisco, California.
Recent Updates Zendesk, Inc. (ZEN) recently reported Q2-20 results, with quarterly revenue of $246.7m (up 27% YoY) ahead of CapIQ estimate of $240.5m. Second-quarter EPS was also ahead of expectations, reaching $0.14 vs. CapIQ estimate of $0.10. Data by YCharts The company saw healthy demand from both smaller and enterprise...
Michele Manganelli on Seeking Alpha | September 8, 2020
This post is presented by our guest Vicente De Luca, Principal Engineer at Zendesk and contributor at AWS Community Builders program, focusing on architecting scalable and reliable networks for Zendesk’s global footprint, and Tom Adamski, AWS Networking Solutions Architect. Zendesk is a global CRM company, building software designed to improve customer relationships. Our customers span […]
SAN FRANCISCO--(BUSINESS WIRE)--Zendesk, Inc. (NYSE: ZEN) today announced the launch of Explore Enterprise, the newest solution within its service-first CRM platform, which enables companies to analyze real-time data in order to understand changing needs. As global ticket volume reaches record highs, leaders can use Explore Enterprise to share relevant insights instantly with other teams and departments, helping them make faster decisions to improve their entire customer experience. “Customers